ROLE OVERVIEW:
To deliver beer and wine products on assigned route to Tryon customers, while meeting internal schedule and quality standards. Provide excellent customer service to customers by assisting with problem resolution and accepting product returns as required.
ABOUT THE ROLE:
DUTIES AND RESPONSIBILITIES:
- Organize and load product for delivery utilizing the manifest assuring the most efficient delivery route and schedule.
- Gather appropriate paperwork for deliveries
- Delivering product as per customer requirements (i.e. 2nd floor, Receiving, or Reception) obtaining signatures and completing all paperwork
- Accept returns from customers, completing required paperwork and return product to warehouse. Place product in return area with appropriate documentation
- Address and resolve customer problems as appropriate. Inform supervisor of outstanding issues
- Maintain cleanliness of vehicle and report and maintenance problems to supervisor
QUALIFICATIONS:
- Must be 18 or older
- Must have a valid driver’s license
- Must have a clean driving record
- Ability to lift up to 175lbs
- Ability to use mobile Proof of Delivery (POD) device
- Excellent Customer Service skills
- Must be a team player and work well with minimum supervision
- Knowledge of safe work practices
- Ability to work in a warehouse environment in all types of weather
- Ability to drive throughout assigned route in all kinds of weather and road conditions
- Ability to work within tight time constraints in a fast-paced environment
PREFERRED
- High School Diploma or GED
- Minimum of 1 year in service-oriented position
- Ability to work flexible hours
- Previous box truck experience
- Experience with material handling equipment (i.e hand truck, dolly, pallet jack)
WORKING CONDITIONS:
The employee will perform work in these areas:
- Warehouse dock
- In vehicle while in route to customer locations
- Customer locations
The noise level in these areas is normally moderate.
COMPANY OVERVIEW:
Tryon Distributing is North Carolina’s premier wholesale distributor of domestic and import wines and beers. With headquarters in Charlotte, NC, Tryon Distributing services the entire state of North Carolina and is committed to delivering premium quality alcoholic beverages to a growing customer base.
COMPANY BENEFITS AND PERKS:
We work hard to embrace diversity and inclusion and encourage everyone at Tryon to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours, and family-friendly benefits to all our employees.
- 401k Retirement Plan with Company Matching
- Medical, Dental, Vision, Life, Legal, Short-Term Disability and Long-Term Disability Coverage
- Employer Paid Insurance
- Life, Long Term Disability, AD&D
- Health Reimbursement Program
- Employee Assistance Program
- Volunteer Time-Off
- Paid Time-Off
- 7 Paid Company Holidays
- Employee Purchase Program
We are serious about our commitment to diversity and inclusion which is why Tryon prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.